XML Errors In QuickBooks POS: All Troubleshooting Procedures

anjuc August 4, 2021

0 496 3 minutes read

XML Errors In QuickBooks POS: All Troubleshooting Procedures

Sometimes you encounter XML Errors In QuickbooksPOS, which is a recognized Intuit® fault that may simply be fixed by simple problem-solving. You may get one of the error messages after the “Error: Process cannot access file C:\ Programm Data\ Intuit\Error\clickClient\v(x)\SessionData.xml,” or “There is an error in the XML document (0,0),” errors were found.

The QuickBooks Desktop application uses XML (Extensible Markup Language) files to store information and, if the QB POS discovers any file or folder problem with that file, QuickBooks POS enquires about an XML error. In addition, you will discover thorough error-fixing methods in this post to remedy the issue along with the error causes, and read the article for full details.

XML Error in QuickBooks POS- Reasons

Here are various causes that may cause Sae XML Errors in QuickBooks POS

Session Data.xml is destroyed or corrupted, the file necessary to save HTTP session data.
The client folder of QuickBooks Point of Sale is damaged.
Corrupt or incomplete QuickBooks Sales Point installation may also generate XML issues.

Follow the steps taken in QuickBooks POS before the fixation of XML errors.

Make your hidden files visible

To launch Windows File Manager on your desktop, press the Windows + R keys together.
Under the View tab, choose Show hidden files and folders.
Uncheck the option labeled Hide protected system running files.
After clicking Yes for confirmation, select Apply and OK.

Updation of QuickBooks Point of Sale

Open QuickBooks Point of Sale and select About QuickBooks Point of Sale from the Help menu.
Check to see if the installed version is QuickBooks Point of Sale 18.0; if not, proceed with the instructions below to upgrade the programme.
Click the Help menu again, this time selecting Software Updates, and then clicking Check for Updates.
Now, choose Update Now and press OK.
When the programme has been updated and the Update Complete dialogue appears, leave the QuickBooks application and restart Windows.

Restore QB Selling Point Request

Press Windows + R and type appwiz. CPL in the text box as soon as the Run window has appeared.
Press Enter, or OK. Press Enter.
Select the POS from the list and click on the Uninstall / Change selection button.
Click Next, then choose Repair.
Wait for a fix of your programme and restart your machine.

XML Errors In QuickBooks POS: Troubleshooting Procedures

Rename your Client Folder

Go to C: Program\Data\Intuit\ Entitlement\ Client v in the Windows file manager (xx).
Change the names of the Version 12.0, Version 2013, and Version 10.0 folders to V8, V8, and V6, respectively.
If you don’t see any directories, try unhiding the secret system files as described above.

Change the Session Data File’s Name

Type services in the Windows + R search box.
To find Intuit Entitlement Service, press OK.
Stop the service by right-clicking it.
Now look for the SessionData.xml file in the C: ProgramDataIntuitEntitlement Client folder.
Right-click the file and choose Rename, then change the name to SessionDataOLD.xml.
Check whether you’re still experiencing the same XML problems by reopening QuickBooks POS.

Delete Entitlement Folder Files

Open the C:\ProgramData\Intuit\Entitlement Client\v folder and browse into Windows File Management.
To click on Delete, press Ctrl + A to pick the files in the folder.
To confirm and reopen QuickBooks, click “Yes.”

Conclusion

These were the few proven methods to fix XML Errors in QuickBooks POS. We hope that these ideas will help you solve this problem. If the issue remains or if you have any concerns in the QuickBooks Point Of Sale about the solution of XML errors, you will be free to contact our technical support. Our in-house QB ProAdvisors team is accessible 24/7, providing its knowledge to different QuickBook consumers with software problems.