Forever Free plan
Freshworks CRM offers a free CRM plan as well as paid options for varying pricing. The free plan offers basic functionality, while the paid versions include advanced features like account management and forms. Paid plans also include support and integrations with Freshdesk and the Freshworks Marketplace. The free plan provides a basic CRM platform, ideal for smaller businesses and personal use.
Freshworks CRM also offers a variety of add-ons, including marketing automation. The free plan gives you access to five sales sequences and up to 20 workflows, while the Growth plan starts at $15 a month. The growth plan offers five sales sequences, 20 workflows, and five active marketing journeys.
The free plan lets you use Freshworks CRM for as long as you like. It includes up to 500 contacts, and it offers a 360-degree view of each contact. The CRM also provides detailed information on activities, deals, tasks, notes, workflows, events, and other touchpoints. You can also create multiple pipelines and track how each pipeline works. The software also offers a marketing module and automated personalized emails.
While the Freshworks CRM Forever Free plan is free, there are some limitations. Unlike other CRM software, it does not charge for support or dummy data. It also does not limit the number of users, or the number of contacts or users you can add. However, it does have a 21-day trial period.
If you’re in need of a CRM that supports unlimited users and offers free support 24 hours a day, Freshworks is worth a try. Its powerful tools will help you streamline your business processes and boost your productivity. It also allows you to make calls directly from the CRM, making it a powerful CRM for small businesses.
Built-in cloud telephony
Freshworks CRM has built-in cloud telecommunication capabilities, including toll-free and local business numbers, which allows users to handle phone calls and voicemails. The software also includes features for monitoring and analyzing key performance indicators (KPIs). In addition to providing telephony, Freshworks CRM also offers integrated marketing and sales tools, such as auto-enrichment for automatically adding social and publicly listed information.
Freshworks CRM’s built-in cloud telephony provides business owners with everything they need to be productive, from sales calls to customer support. Users can make and receive calls directly from the CRM, and call logs and notes are stored in the software. Additionally, call recordings can be transferred to colleagues, providing full context for future reference. Freshworks CRM can also analyze call data, allowing users to improve their performance. Other features include inbound caller ID, voicemail, conference calling, and holiday routing. The CRM can also be used for chat, and even integrates with WhatsApp and SMS to deliver messages.
Computer telephony integration can significantly reduce the amount of time it takes agents to answer a call. Agents can check the status of a ticket right from the CRM, and dial out instantly for calls that need immediate resolution. This technology is particularly beneficial for companies that need to integrate telephony with other systems.
Freshworks CRM offers a full suite of communication features, including built-in cloud telephony and email sync. It also allows users to make calls right from the dashboard. Additionally, Freshworks CRM integrates with Google Calendar, MailChimp, and Office365 calendars.
AI-powered deal management
The AI-powered deal management feature in Freshworks CRM helps you manage and nurture leads and close deals. Its predictive contact scoring technology helps you identify the right leads and prioritize your sales efforts. It can also manage your pipeline and automate sales activities, allowing you to focus on the right deals to grow your business.
AI-powered deal management is a crucial part of sales and marketing automation, and Freshworks CRM is one such solution. It helps sales and marketing teams get a 360-degree view of each customer and delivers better customer experiences and outcomes. The AI-powered deal management feature uses data from multiple sources to predict which deals are likely to convert into customers. It is also useful for predicting the future revenue of a deal.
Freshworks CRM includes a feature called advice corner, which analyzes data and recommends moves to close a deal. It also gives you the freedom to act on these recommendations without leaving the record.
Freshworks CRM’s AI-powered deal management is designed to help you manage your sales pipeline and close deals faster. It helps you create a funnel view of your sales pipeline so you can identify the deals you need to focus on immediately. Freshworks CRM also lets you manage deals on the go, with a mobile app and drag-and-drop interface. You can also collaborate with multiple salespeople using Freshworks CRM.
AI-powered CRM is also powerful in helping businesses align their sales and marketing teams. It can provide actionable insights across the customer lifecycle and provide highly personalized engagement. By using AI-powered CRM, you can make your team more agile, improve customer satisfaction, and increase revenue. It can also help you understand your customers better. In fact, Salesforce has estimated that CRM applications can help companies increase their sales by up to 29%.
Freshworks CRM is an all-in-one CRM platform powered by Freddy AI. It helps businesses find the best leads, improve customer engagement, close deals, and nurture existing customers. Its built-in phone allows salespeople to keep in touch with customers via phone. It also syncs with Integry, so the two systems work together to provide you with the best results.
Easy to use
Easy to use pipedrive can help you manage and communicate with your customers and prospects. It comes with a comprehensive knowledge base and how-to guides, and you can get help from their 24 hour support. Its AI-powered tools help you understand your customers better. It also helps you track sales and revenue.
Freshworks CRM has a free trial option that lets you use the software for 21 days before making a decision. After the trial period, you can purchase the service or upgrade to a paid version. Payment is processed through PayPal, major credit cards, checks, and wire transfers. Customer support is available via email, phone, and live chat.
Freshworks CRM comes with a free phone support and explainer videos to help you understand its features. The program also supports multiple languages and currencies. It also allows you to create roles and manage who can view or edit certain information. You can create roles from scratch and make sensitive data fields editable. You can also integrate your marketing automation and operations software with Freshworks CRM.
Freshworks CRM is available in three service plans. The free version offers email, phone service, and chat support. The paid version comes with additional features, such as AI-powered deal insights, time-based workflows, and multiple sales pipelines. Its features are comparable with those of its competitors.
The advice corner within Freshworks CRM has many useful features, including predictive contact scoring and lead scoring. Freddy AI can also recommend next steps to close a deal. The software also offers API access for easy integrations with other popular business applications. It can help you make more informed decisions and close more deals faster. This CRM can also automate tasks like sending automated chat messages. This feature can be integrated with your favorite email client to boost your customer engagement and sales productivity.
Whether you need a basic CRM or a comprehensive sales management tool, Freshworks CRM is easy to use. Its reasonable pricing range makes it affordable for small businesses and enterprise companies with large needs. It is best suited for large companies that have a team of salespeople, and a free trial allows you to try out the software before investing in a fully functional version.
