The end objectives of the majority of businesses are a positive customer experience and effective service delivery, one of which is with a good mobile application. The goal is to meet the requirements of the client, as they are the reason for the existence of the business. In tandem with this, business proprietors are seeking to enhance their services. Innovations in technology have facilitated this through technological advancements. One innovation that companies are adopting is the use of mobile applications to deliver their services directly to customers. They need only a mobile phone, which is convenient. You can only take…