The term “upskilling” was first used by Andrew McAfee, a principal research scientist at MIT’s Center for Digital Business, who introduced it in his book, “The Second Machine Age: Work, Progress, and Thriving in a Time of Brilliant Technologies.” Get CorelDRAW Tutorial. Upskilling is the process of learning new skills and knowledge or improving existing skills in order to enhance productivity and value. It can be applied both to employees as well as employers. When employees learn new skills they are more productive because they have more options at their disposal. Employers can upskill their employees by investing in training…